Analyze business requirements and design scalable Salesforce solutions (data modeling & architecture)
Perform Salesforce configuration & customization (Apex, Visualforce, LWC)
Build high-performance, reusable Lightning components
Ensure 90%+ code coverage and guide automation testing & deployments
Debug, identify bugs, and align fixes with requirements
Hands-on Omni-Channel expertise: routing, queues, users, security, reports, dashboards
Strong integration experience: external apps, Data Cloud, CTI
Knowledge of Sales Cloud, Service Cloud, Financial Cloud
Service Cloud implementation and OpenCTI Integration experience
Experience with Angular/React integration (preferred)



