Let's Talk

Salesforce CPQ Business Systems Analyst (BSA)

Key Responsibilties:

Act as a functional expert for Salesforce CPQ, leading implementations, enhancements, and support.
Define, design, and optimize Quote-to-Cash and Opportunity-to-Invoice processes, including Service Contracts and Entitlements.
Gather requirements, write user stories, functional specs, acceptance criteria, process flows, and use cases.
Configure Salesforce CPQ for products, bundles (nested/standalone), rules, attributes, guided selling, pricing & discounting.
Implement Advanced Approvals (quote/quote line, smart approvals).
Partner with business stakeholders and technical teams to deliver scalable CPQ solutions.
Support Agile ceremonies: backlog grooming, sprint demos, retrospectives, and sprint planning.
Perform root cause analysis for issues and recommend solutions.
Drive data migration/integration projects using Salesforce Data Loader, SQL, and SOQL queries.
Provide documentation, training, and functional support across the organization.

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:

8–10 years of overall IT experience with at least 5+ years in Salesforce CPQ.
Proven hands-on Salesforce CPQ implementation experience (certification preferred).
Strong understanding of Quote-to-Cash and Opportunity-to-Invoice processes.
Functional expertise in product/bundle setup, rules, guided selling, pricing, discounting, approvals.
Experience in Service Contracts and Entitlement management.
Proficiency in SQL/SOQL queries for data analysis and troubleshooting.
Strong communication and stakeholder management skills.
Self-starter with high motivation and ability to thrive in a fast-paced Agile environment.

𝗡𝗶𝗰𝗲 𝘁𝗼 𝗛𝗮𝘃𝗲:

Salesforce CPQ Specialist Certification.
Familiarity with NetSuite integrations or other ERP platforms.
Exposure to Agile modeling sessions & DevOps tools.

We specialize in harnessing the power of Salesforce to drive your business success. From implementation and customization to integration and support, we deliver tailored solutions for sales, service, marketing, and more.