Salesforce Technical Product Owner

Salesforce Technical Product Owner

Visa: H4EAD, L2EAD, GC, USC Only

Key Responsibilties:

  • Serve as the primary liaison between business stakeholders and Salesforce development teams.

  • Own and prioritize the Salesforce product backlog ensuring alignment with business objectives.

  • Translate requirements into detailed user stories & acceptance criteria.

  • Collaborate with Salesforce developers, architects, and admins to deliver scalable, efficient solutions.

  • Drive feature implementations in Sales Cloud & Service Cloud.

  • Ensure data integrity, performance, and user adoption.

  • Lead Agile ceremonies: sprint planning, backlog grooming, product demos.

  • Monitor KPIs & user feedback to optimize the product roadmap.

Required Skills :

  • 4+ years of experience with Salesforce (Sales Cloud/Service Cloud).

  • 2+ years as Product Owner / Technical BA in Agile.

  • Strong knowledge of Salesforce architecture, data model & declarative tools (Flows, PB, etc.).

  • Experience with Salesforce lifecycle & deployment tools (SFDX, Git, Change Sets).

  • Salesforce Administrator certification required; Sales/Service Cloud Consultant certs preferred.

  • Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications:

  • Experience with Salesforce integrations (REST/SOAP APIs, Middleware).

  • Background in CX, Sales Ops, or Support Ops.

  • Agile tools: Jira, Confluence.

  • Experience in B2B SaaS / Enterprise environments.

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